Host/Greeter - My Neighbor Felix

Lotus Concepts Management; Centennial (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Hosts to join their dynamic team. In this role, you will be the first point of contact for guests, embodying a welcoming atmosphere while managing reservations and ensuring a smooth guest experience. This position offers a unique opportunity to thrive in a fast-paced environment, where your exceptional customer service skills will shine. With a focus on fostering positive relationships and addressing guest needs, you will play a crucial role in maintaining the brand's whimsical and passionate nature. Join this vibrant team and enjoy competitive compensation, career advancement opportunities, and a range of benefits that support your well-being.

Benefits

Competitive compensation

Career advancement opportunities

25% discount at all Lotus concepts

Paid sick leave

Health, dental, vision benefits

401K with company match

Telehealth program

Healthcare discounts

Financial wellness coaching

Qualifications

• Experience in a host role within the hospitality industry is preferred.
• Exceptional customer service skills and a friendly demeanor are essential.

Responsibilities

• Greet guests warmly and manage reservations effectively.
• Maintain communication with the service team for smooth transitions.

Skills

Customer Service Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Team Collaboration

Physical Stamina

Job description

Position: Host/Greeter - My Neighbor Felix

Location: Centennial, CO

Job Id: 192

# of Openings: 1

My Neighbor Felix is seeking Hosts to join our team!

Qualifications:

• Previous experience in a host role within the hospitality industry, preferably in a high-end or upscale setting.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong organizational skills to manage reservations and guest flow effectively.
• Outstanding interpersonal and communication skills, with a strong focus on conveying the whimsical and passionate nature of Lotus Concepts.
• Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
• Team player with the ability to collaborate effectively with colleagues and management.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities:

• Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.
• Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events.
• Maintain clear communication with the service team to ensure smooth transitions between seating and service.
• Extend assistance and information to guests, helping them navigate the guest experience and handling any guest concerns or issues with a solution-oriented approach.

Benefits:

• Competitive compensation and gratuity opportunities.
• Training and opportunities for career advancement within the restaurant industry.
• 25% discount at all Lotus concepts.
• Paid sick leave accrual.
• Health, dental, vision, accident, and life benefits upon eligibility.
• 401K with company match and fully vested upon eligibility.
• Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates, and financial wellness tracks & coaching.