VIP Host

Lotus Concepts Management; Denver (CO); On-site; USD 32,000 - 48,000; Part time

Job summary

Join a vibrant and dynamic team as a VIP Host at an exciting new bar and dance hall in Denver! This role is perfect for energetic individuals who excel in creating extraordinary guest experiences. You will be the face of the venue, ensuring that bottle service guests, including celebrities and high-net-worth individuals, receive top-notch service from arrival to departure. With opportunities for career advancement and a lively work environment, this is an exciting chance to thrive in the hospitality industry. If you have a passion for guest relations and a knack for exceptional service, we want to hear from you!

Benefits

Competitive compensation

Commission/bonus opportunities

Career advancement training

Vibrant work environment

Networking opportunities

25% discount at all Lotus concepts

Paid sick leave accrual

Health, dental, vision benefits

401K with company match

Total Advantage Package

Qualifications

• Previous experience in a host role within the hospitality industry.
• Exceptional customer service skills and a friendly demeanor.
• Strong organizational skills to manage reservations and guest flow.

Responsibilities

• Greet guests warmly and provide exceptional service to create memorable experiences.
• Manage VIP reservations and ensure accurate seating arrangements.
• Assist guests with navigating the nightlife experience and addressing concerns.

Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Teamwork

Job description

Job Type: Part time (with possibility of growth to full time as the role evolves)

About Us:

Lotus Concepts Management is a dynamic company that operates some of Colorado’s most exciting hospitality venues, including restaurants like ViewHouse, My Neighbor Felix, and Wonderyard, and we are so excited to announce our newest concept opening this Spring - Belles & Boots!

About the Role:

As a VIP Host, you will be the face of Belles & Boots ensuring that bottle service guests, including celebrities, high-net-worth individuals, and other distinguished visitors in the community, receive the highest level of service from the moment they arrive until they depart. You will be responsible for managing guest relations, networking at community events, managing a weekly street team, coordinating reservations, handling special requests, and ensuring bottle service guests have a seamless and enjoyable experience during their time at the bar. Are you an energetic, friendly, and professional individual with a passion for creating extraordinary guest experiences? Belles & Boots, coming this spring to Lodo, is Denver’s newest bar and dance hall! We are seeking enthusiastic VIP Hosts to join our dynamic and groundbreaking team.

Responsibilities:

1. Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere of Belles & Boots. Provide exceptional service to all guests and create a memorable, personalized experience for bottle service guests on a weekly basis.
2. Reservation Management: Effectively manage VIP reservations, ensuring accurate seating arrangements to accommodate seating/area requests.
3. Communication: Maintain clear communication with the service team to ensure smooth transitions between seating, service and follow up.
4. Guest Assistance: Extend assistance and information to guests, helping them navigate the nightlife experience and handling any guest concerns or issues with a solution-oriented approach.

Qualifications:

1. Previous experience in a host role within the hospitality industry, preferably in a high-end or upscale setting.
2. Exceptional customer service skills with a friendly and approachable demeanor.
3. Strong organizational skills to manage reservations and guest flow effectively.
4. Outstanding interpersonal and communication skills, with a strong focus on conveying the nightlife offerings at Belles & Boots.
5. Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
6. Team player with the ability to collaborate effectively with colleagues and management.
7. Flexibility to work evenings, late night, weekends, and holidays.

Benefits:

1. Competitive compensation and commission/bonus opportunities.
2. Training and opportunities for career advancement within the hospitality industry.
3. A vibrant and exciting work environment with a passionate team.
4. Networking opportunities in the hospitality and nightlife industry.
5. 25% discount at all Lotus concepts.
6. Paid sick leave accrual.
7. Health, dental, vision, accident, and life benefits upon eligibility.
8. 401K with company match and fully vested upon eligibility.
9. Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.