Host, Coordinator

Jobtailor; Alexandria (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Jobtailor in Alexandria, VA is seeking a friendly host to manage reservations, greet guests, and support dining room operations. You will work with Open Table and assist guests with inquiries while maintaining top-notch hospitality in a fast-paced setting.

Responsibilities include seating guests, answering phones, and coordinating with servers. Previous restaurant exposure is a plus; punctuality and teamwork are essential for success.

Qualifications

• Experience in hospitality or restaurant environment is helpful.
• Excellent communication and interpersonal skills are essential.
• Ability to create a hospitable environment for guests and staff.
• Must be comfortable standing for extended periods and lifting light loads.

Responsibilities

• Manage restaurant reservations and wait lists to set guest expectations.
• Monitor the reservation system and Open Table usage.
• Answer restaurant phones and provide friendly service for guest inquiries.
• Greet and seat guests, providing exceptional hospitality.
• Assist guests with reservations and respond promptly to requests.
• Coordinate with service staff to support dining operations.
• Help with parking validation and guest directions.

Skills

Open Table

Hospitality

Communication skills

Interpersonal skills

Tools

Reservation System

Job description

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries
• Greet and seat guests at their table providing exceptional hospitality
• Assist guests in making reservations
• Respond to guest requests and inquiries in a timely and friendly manner
• Assist with parking validation
• Provide directions and recommendations if guests inquire
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

Requirements

• Full-service restaurant experience is helpful, but not required
• Must be 18 years old due to service of alcohol
• Ability to create a hospitable environment for both guests and staff
• Excellent communication and interpersonal skills
• Dedicated to learning our menu and operations
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Core Competencies

Demonstrates exceptional hospitality and communication skills while managing restaurant reservations and guest inquiries. Capable of creating a welcoming environment and supporting service staff in a fast-paced dining setting.

Highest-signal resume keywords

• Open Table Reservation System
• Full-Service Restaurant Experience
• Excellent Communication Skills
• Interpersonal Skills
• Hospitality Management

ATS Optimization Keywords

Soft Skills

• Friendly Service
• Team Collaboration
• Punctuality
• Positive Attitude
• Customer Service

Industry Keywords

• Guest Operations
• Dining Area Setup
• Menu Knowledge
• Alcohol Service Compliance
• Physical Stamina

Tools & Technologies

• Reservation System