Food Server

Jobtailor

New York (NY)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

The Food Server position at WarHorse Gaming delivers friendly, attentive service in a fast-paced dining environment. You will take orders, serve food and drinks (including alcoholic options), and ensure guest satisfaction while maintaining cleanliness and stock levels.

You will greet guests, manage the POS entries, and collaborate with hosts and teammates to uphold service standards. Maintain extensive menu knowledge, handle special requests, and keep tables tidy through clearing and resetting.

Qualifications

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work in a fast-paced environment with attention to detail.
Experience using smartphones/tablets in a restaurant setting preferred.
Commitment to exceptional guest service and ethical conduct.

Responsibilities

Take guest orders accurately and enter into the POS system.
Serve food and beverages, including alcoholic options, per standards.
Maintain dining room cleanliness and restock as needed.
Greet guests, thank them, and provide personalized service.
Assist hosts and other staff to ensure efficient service.
Record guest preferences for future visits and maintain safety standards.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Positive Attitude

Professional Appearance

Education

High school diploma or equivalent

Tools

Point-of-Sale System

Smartphones

Tablets

Job description

The Food Server is responsible for delivering exceptional dining experiences by providing friendly, attentive, and efficient food and beverage service.
This position takes guest orders, serves food and alcoholic beverages, maintains dining room cleanliness, and ensures every guest receives outstanding service that reflects the standards of WarHorse Gaming.
Provide prompt, courteous, and professional food and beverage service to all guests.
Greet guests upon arrival and thank them as they depart.
Take accurate food and beverage orders and enter them into the point-of-sale system.
Serve food and alcoholic/non‑alcoholic beverages in accordance with company standards and applicable laws.
Maintain thorough knowledge of menu items, daily specials, and beverage offerings.
Monitor guest tables throughout the dining experience by clearing dishes, replacing china, silverware, and glassware as needed.
Polish china, glassware, and silverware daily.
Clean, organize, and maintain the dining room, including assigned deep‑cleaning duties.
Complete opening, closing, and side work responsibilities.
Bus tables and assist with maintaining a clean, welcoming dining environment.
Assist hosts, food runners, and fellow servers to ensure efficient service.
Record guest preferences in the reservation system to personalize future visits.
Recognize returning guests and provide personalized service whenever possible.
Follow all company policies, health codes, safety procedures, and regulatory requirements.
Attend required meetings and training sessions.
Maintain a professional appearance and positive attitude at all times.
Perform other duties as assigned.

Requirements

Must be 19 years of age or older.
High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Ability to use smartphones, tablets, and touchscreen technology.
Commitment to exceptional guest service and ethical conduct.
Three (3) years of serving and customer service experience preferred.
Previous experience using mobile devices or tablet applications in a restaurant environment preferred.

Core Competencies

Demonstrates exceptional customer service and communication skills while efficiently managing food and beverage service in a fast-paced dining environment. Maintains a thorough knowledge of menu items and adheres to health codes and safety procedures.

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