Host

ExplorUS; Stanley (VA); Presencial; USD 18.000 - 26.000; Jornada completa

Descripción de la vacante

Shenandoah National Park is seeking a Host for seasonal work at Big Meadows Lodge and Skyland Resort. You will greet guests, seating them promptly and processing payments with a friendly, efficient approach.

Role requires excellent customer service, strong communication, and the ability to work varied shifts including weekends and holidays. ServSafe certification may be required and training will be provided as needed.

Formación

• Excellent customer service and people skills.
• Ability to work day, night, weekend and holiday shifts.
• Excellent communication skills; able to count change and reconcile paperwork.
• Obtain ServSafe Certification per company policy.

Responsabilidades

• Greet guests as they enter the restaurant in a professional and timely manner.
• Follow seating and table rotation guidelines to manage flow and ensure prompt service.
• Know menu promotions and specials and assist servers as needed.
• Handle cash and major credit card transactions accurately.
• Keep host station clean, organized and presentable.
• Adhere to ISO, health and safety standards and company policies.
• Perform other duties as assigned.

Conocimientos

Excellent customer service

Excellent communication

Cash handling

ServSafe certification

Educación

High School Diploma or equivalent

Descripción del empleo

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains. If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

This is a seasonal position with anticipated dates as indicated below:

• Big Meadows Lodge - estimated start date 4/26/2027 and anticipated end date of 11/9/2027
• Skyland Resort - estimated start date 3/24/2027 and anticipated end date of 11/30/2027

Hourly rate of pay: $16.00

Title: Host

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position: Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.