Host

ExplorUS; Seal Harbor (ME); On-site; USD 17,000 - 22,000; Part time

Job summary

ExplorUS seeks a friendly Host in Seal Harbor, Maine to greet and seat guests and process payments promptly, contributing to our ongoing commitment to outstanding guest service.

You will follow seating guidelines, monitor flow, maintain a clean and welcoming entrance area, assist servers when needed, and uphold ISO, health and safety standards; a high school diploma and six months restaurant experience are required, concession experience preferred.

Qualifications

• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Excellent communication skills and ability to count change and reconcile paperwork.
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow seating and table rotation guidelines to monitor flow and ensure prompt and efficient service
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station is well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives
• Other duties per Duties Checklist and as requested

Skills

Excellent customer service

Strong communication skills

Count change / reconcile cash

Flexible scheduling

Education

High School Diploma or equivalent

Job description

Title

Host

Reports To

Restaurant Manager

Department

Food & Beverage

Summary of Position

Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company's continuing effort to deliver outstanding guest service.

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner


• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities


• Possess thorough knowledge of restaurant and bar menu promotions and specials


• Proficiency with cash handling and credit card transactions


• Promote teamwork by assisting Servers in dining area when needed


• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable


• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas


• Other duties per Duties Checklist and as requested

Position Requirements

• Excellent customer service and people skills


• Must be able to work a variety of day, night, weekend, holiday shifts


• Must have excellent communication skills and be able to count change and reconcile paperwork


• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)


• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education

• High School Diploma or equivalent

Experience

• Minimum (6) months in a restaurant establishment


• Resort/National Park Concession preferred