Host

Acadia National Park; Seal Harbor (ME); On-site; USD 17,000 - 22,000; Full time

Job summary

Acadia National Park in Maine is seeking a Guest Host to greet and seat guests and process payments with a friendly, efficient approach. You will support servers, manage seating flow, and maintain a clean host station while upholding health and safety standards.

This role requires excellent customer service and communication, flexibility in shifts including holidays, and familiarity with cash and card transactions. ServSafe certification is required where applicable.

Qualifications

• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Must have excellent communication skills and be able to count change and reconcile paperwork.
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable).
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people.

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner.
• Follow seating and table rotation guidelines to monitor flow and ensure prompt service.
• Possess thorough knowledge of restaurant and bar menu promotions and specials.
• Proficiency with cash handling and credit card transactions.
• Promote teamwork by assisting Servers in dining area when needed.
• Ensure host station and entrance area is clean, organized, and presentable.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Title: Host
Reports To: Restaurant Manager
Department: Food & Beverage

Summary of Position:

Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean,organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilitieswithin these areas
• Other duties per Duties Checklist and as requested
  

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcilepaperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity toother people

Education and Experience:

Education:

High School Diploma or equivalent
Experience:

Minimum (6) months in a restaurant establishment
Resort/National Park Concession preferred