Server

ExplorUS; Seal Harbor (ME); On-site; USD 17,000 - 34,000; Full time

Job summary

ExplorUS is seeking a Server to provide timely, friendly service in our Food & Beverage department at Seal Harbor, ME. You will take orders, process payments, and ensure accurate and courteous service throughout each guest’s meal.

The role requires excellent communication, cash handling, and the ability to work varied shifts in a fast-paced environment close to fellow staff and guests. Prior ServSafe certification is preferred per policy.

Qualifications

• ServSafe Certification required as per company F&B policy
• Excellent customer service and people skills
• Able to work a variety of day, night, weekend, and holiday shifts
• Strong communication and cash handling accuracy
• Fast-paced environment with proximity to others

Responsibilities

• Accurately take orders from guests and submit to kitchen using POS software
• Deliver food and drinks and buss tables as needed
• Know menu promotions and specials
• Prepare checks and process payments including cash and credit cards
• Ensure beverages are served in compliance with regulations and company procedures
• Set tables, polish glassware, and prepare workstations
• Prepare sales and tip reports at shift end and handle deposits
• Adhere to ISO, health and safety standards and responsibilities
• Assist with host duties or run food as needed to meet business needs
• Perform other duties per Duties Checklist and as requested

Skills

Customer service

Communication skills

Cash handling

Teamwork

Multitasking

Education

High School Diploma or equivalent

Tools

POS software

Job description

Summary of Position

Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.

Title:

Server

Reports To:

Restaurant Manager

Department:

Food & Beverage

Responsibilities

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
• Knowledge of restaurant and bar menu promotions and specials
• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Provide timely, courteous service to all guests throughout the meal service
• Set tables, polish glasses, prepare workstations and other side work as assigned
• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
• Other duties per Duties Checklist and as requested

Position Requirements

• Obtain ServSafe Certification in accordance with Company F&B policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:

Education: High School Diploma or equivalent

Experience: Minimum (2) year in a restaurant establishment

Resort/National Park Concession preferred