Host

Benihana - Salt Lake City; Salt Lake City (UT); On-site; USD 16,531 - 22,041; Part time

Job summary

Benihana - Salt Lake City is seeking a friendly host/hostess to greet guests on arrival, escort them to tables, and manage seating flow. You will answer phones, take reservations, and coordinate with servers to ensure smooth dining room operations.

This role emphasizes guest service, accuracy in seating, cleanliness of the host stand, and teamwork with back-of-house staff. Previous hospitality experience and legal eligibility to work in the United States are required or preferred.

Qualifications

• Previous host/hostess experience in restaurant or hospitality required.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

Responsibilities

• Greets all guests warmly and with a smile upon their arrival, escorts them to a table, and balances flow among server stations.
• Ensures table rotation matches customer seating preferences and party size.
• Answers phones, takes reservations, and provides menus as needed.
• Relays seating information to servers and bus staff to ensure efficient seating and service.
• Maintains a clean and organized host station and stock of supplies (menus, pens, etc.).
• Responds to guest inquiries about hours, directions, and reservations; provides directions as needed.
• Provides backup coverage for the host stand and completes side work before, during, and after shifts.

Skills

Customer service

Communication

Hospitality

Education

High School diploma or GED

Job description

Position Summary

Greets and welcomes guests upon arrival. Answers telephone takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated. Manages special seating requests consistent with table seating guidelines and table availability. Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure guest seating efficiency.

Essential Functions and Responsibilities

In accordance with service and cooking procedures:

• Greets all guests warmly and with a smile upon their arrival and escorts them to a table, balancing the flow among the server stations.
• Ensures table selection corresponds with proper rotation, customer seating preference and size of party.
• Utilizes customer paging system when business dictates and as applicable.
• Assists with seating requests when necessary and provides customers with clean menus.
• Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant.
• Maintains a clean and organized station. Ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies.
• Promptly answers the phones with appropriate greeting.
• Responds to guest inquiries related to operating hours, reservations, and directions to restaurant or other.
• Ensures backup coverage for host stand when necessary.
• Completes all side work requirements prior, during and after shift.
• Periodically checks restrooms for cleanliness and proper stocking of supplies.
• Maintains the cleanliness and organization of the t‑shirt cabinet and t‑shirt storage area.
• Performs other duties as assigned by a supervisor.

Experience and Education

• Previous host/hostess experience in restaurant or hospitality required.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary