Host

Big Whiskey's of Northwest Arkansas; Fayetteville (AR); On-site; USD 20,000 - 25,000; Full time

Job summary

A local restaurant is seeking a Host/Hostess to warmly greet guests, manage seating arrangements, and ensure a pleasant dining experience. Responsibilities include welcoming guests, recording names during busy times, and maintaining cleanliness in the seating area. No prior restaurant experience is necessary, but candidates should be able to stand for long periods and possess excellent grooming habits. This position is crucial for maintaining customer satisfaction and a welcoming atmosphere.

Qualifications

• Ability to work in a standing position for up to 5 hours.
• Must have exceptional grooming habits.
• Clear and effective communication in the predominant language of guests.

Responsibilities

• Greet all guests upon arrival warmly.
• Record guest names when immediate seating is limited.
• Seat guests based on preferences and balance service flow.

Skills

Customer greeting

Communication

Time management

Job description

Summary of Position

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties and Responsibilities

• Warmly and graciously greet all guests upon arrival
• When possible, open the front door for guests entering or leaving the restaurant
• When immediate seating is limited, record guest names and the number of people in their party
• Call out name and number of party when tables become available
• Provide guests with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Help bus tables and help keep floors clean
• Keep hostess stand and closet clean and stocked
• Clean all windows in the foyer
• Stock bathrooms and make sure they stay clean with hourly bathroom checks
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
• Relay messages to servers as needed
• Thank guests as they leave and invite them to return
• Answer the phone with a smile and the correct greeting

Qualifications

• No previous restaurant experience required
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits