Host

The Original Pancake House DFW; Noblesville (IN); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Training & development

Job summary

The Original Pancake House DFW is seeking a friendly Host to welcome guests and guide them from arrival to departure. You will be the first impression and help coordinate seating, reservations, and front-of-house flow in our Noblesville, IN location.

As part of the service team, you will communicate clearly with guests and staff, maintain a tidy reception area, and assist with coffee refills and table clearing as needed.

Qualifications

• Previous customer service or hospitality experience.
• Strong verbal and written communication skills.
• Detail-oriented with focus on guest experience.
• Flexible to work evenings, weekends, and holidays.
• Team player who supports front-of-house operations.

Responsibilities

• Greet guests warmly at arrival and manage seating for smooth service.
• Assist with reservations and watch dining flow during service.
• Address dietary needs and guest requests to enhance satisfaction.
• Maintain reception area cleanliness and presentation of menus and materials.
• Support service team with refilling beverages, bussing, and table setup.

Skills

Customer Service

Communication

Attention to Detail

Adaptability

Team Collaboration

Job description

We are seeking a welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. Hosts at OPH earn tips as part of our service team.

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up‑to‑date and well presented.
• Service Assistant: Hosts will assist in anything service related. Refilling coffee and water, bussing and clearing tables, cleaning and setting tables and more.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.