Host

Hyatt Hotels; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Host, where you'll be the welcoming face for guests at a luxury dining experience. In this role, you'll greet and escort guests, ensuring a seamless dining experience while adhering to sustainability practices. Your focus will be on exceptional customer service and maintaining a well-organized dining environment. This position offers a growth path into roles such as Restaurant Supervisor or Guest Service Agent, providing opportunities to advance your career in the hospitality industry. If you thrive in a dynamic environment and enjoy making guests feel special, this is the perfect opportunity for you.

Qualifications

• Previous customer service experience preferred.
• High school diploma or equivalent.

Responsibilities

• Greet and escort guests to their tables, present the menu.
• Maintain proper set-up of the dining room and assist with service.
• Record and make arrangements for reservations and special functions.

Skills

Customer Service

Education

High School Diploma

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

1. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table, and present the menu.
2. Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
3. Maintain proper set-up of the dining room.
4. Assist as needed or requested with service.
5. Receive records and make necessary arrangements for reservations and special functions in the restaurant.
6. Follow sustainability guidelines and practices related to HHM’s EarthView program.
7. Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
8. Perform other duties as requested by management.

Your Background and Skills

1. High school diploma or equivalent.
2. Previous customer service experience preferred.

Work Environment and Context

1. Work schedule varies and includes working on holidays and weekends.
2. Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship, or any other protected group.

To see other opportunities at this location, click here.