Host

Miami Beach; Miami (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Miami is seeking a dedicated Host to provide excellent guest service. The role involves greeting guests, managing reservations, and maintaining the dining area. Ideal candidates will have a high school diploma and customer service experience, with opportunities for growth within the hospitality industry.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables.
• Manage reservations and special functions in the restaurant.
• Maintain proper set-up of the dining room.

Skills

Customer Service

Education

High school diploma or equivalent

Job description

Join to apply for the Host role at Cadillac Hotel & Beach Club.

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table, and present menu.
• Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Manage reservations and special functions in the restaurant.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and includes holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hotels and Motels