Host

American Social; Miami, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

American Social is seeking a friendly and upbeat Host/Hostess to welcome guests, manage the seating area, and maintain a smooth flow of guests throughout shifts. You will coordinate with servers and managers to optimize seating and accommodate large parties while ensuring a positive first impression.

The role requires strong English communication, reliability, and the ability to work late-night hours. Weekend and holiday availability is expected as part of the schedule.

Qualifications

• Minimum age 18 or older.
• Ability to work late-night shifts, potentially 12 AM–3 AM.
• Possess food handling or alcohol awareness certification a plus.
• Fluent in English with clear communication skills.

Responsibilities

• Greet guests as they arrive and manage the seating area.
• Seat guests, maintain waiting list, and notify when seating is available.
• Coordinate with servers and managers about table availability and large parties.
• Use seating systems (e.g., Open Table) to optimize guest flow.
• Keep host area stocked and maintain cleanliness and sanitation.
• Answer phones with directions, hours, take-out orders, and directions.

Skills

Fluent English

Customer service

Teamwork

Job description

Job Functions

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Greets guests as they enter the restaurant
• Seats guests, maintains the waiting list, and notifies waiting guests when seating is available
• Utilizes seating system (i.e. Open Table) to ensure proper guest flow
• Monitors reservations and properly communicates updates with managers and guests
• Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests
• Communicates with Table Assistants and Bussers and informs them of tables that need resetting
• Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).
• Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards
• Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash
• Has food and beverage knowledge and is able to answer questions regarding the menu
• Answers telephone and provides directions, hours of operation, take-out orders, etc.
• Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking/assembling take-out orders.
• Supports restaurant maintenance by stocking supplies and keeping it clean and organized
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications

• Minimum of 18 years of age
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding
• Must be available to work weekends and holidays