Server/Waiter/Waitress

American Social - Tampa; Tampa (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

American Social - Tampa is seeking a friendly server with a strong service mindset to greet guests, guide beverage and food orders, and deliver a positive dining experience. The role includes late-night shifts and collaborating with FOH/BOH teams to maintain high standards.

You will be expected to be fluent in English, follow alcohol-safety guidelines, and help with stock and cleanliness. This is a fast-paced, team-oriented environment that values guest satisfaction.

Qualifications

• Fluent, clear communication in English.
• Ability to multitask and provide fast, friendly service.
• Comfort with upselling and describing menu items.

Responsibilities

• Greet guests promptly and courteously.
• Guide guests through beverage and food ordering while making suggestions.
• Deliver beverages and food efficiently while engaging guests.
• Close the guest experience by collecting payment and inviting return.
• Maintain clean tables and assist in stocking supplies.

Skills

Customer service

Fluent English

Education

Alcohol Awareness Cert

Job description

Job Functions:

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Promptly and courteously greets guests
• Guides guests through beverage and food ordering process, while making specific suggestions
• Has the ability to confidently describe and sell all items on the food and beverage menus
• Delivers beverages and food efficiently and maintains engagement to ensure a positive experience
• Closes guest experience by collecting payment and inviting back
• Cleans and prepares tables for new guests
• Supports restaurant maintenance by stocking supplies and keeping a clean and organized environment
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age to serve liquor.
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) required
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding