Host

R365hire; Grand Haven (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

R365hire in Grand Haven, Michigan is seeking a friendly Host to support front-of-house operations and create a welcoming dining experience from arrival to departure.

The host will greet guests, manage reservations and seating, assist with menus and specials, communicate with staff to ensure smooth service, and maintain a clean, organized lobby while upholding safety and sanitation standards. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Prior experience in customer service or hospitality.
• Excellent verbal and written communication skills.
• Flexible to work evenings, weekends, and holidays.
• Team-oriented with attention to detail.

Responsibilities

• Greet guests, manage reservations, and oversee seating.
• Address dietary needs and seating preferences.
• Serve as liaison between guests and staff for smooth service.
• Maintain cleanliness and organization of the guest reception area.
• Monitor and uphold restaurant safety and sanitation standards.

Skills

Customer service

Communication

Attention to detail

Adaptability

Teamwork

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.