Host

Ontario Trillium Foundation; Beverly (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Job summary

Ontario Trillium Foundation in Beverly, Massachusetts, is looking for a dedicated Host/Hostess. In this role, you will be the first point of contact for guests, ensuring they have a positive and memorable experience. Responsibilities include welcoming guests, seating them, and communicating with staff to ensure seamless service. The position offers flexible schedules and growth opportunities, emphasizing unparalleled hospitality every day.

Responsibilities

• Create a positive and memorable guest experience.
• Welcome guests and assist them with seating.
• Communicate table availability and special requests to staff.
• Handle guest complaints effectively.

Job description

AHost/Hostessis the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

• Great pay
• Flexible schedules
• Growth opportunities

AHost/Hostessis responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day!