Host

Ontario Trillium Foundation; O'Fallon (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Growth Opportunities

PAID health insurance

50% off meals on your shifts

25% off meals on days off

Job summary

The Ontario Trillium Foundation in O'Fallon seeks a Host to welcome guests and ensure a delightful dining experience. As the face of the restaurant, you will create a positive environment and work within a supportive team.

This full-time position offers perks like PAID health insurance and meal discounts. Ideal candidates are warm and enthusiastic, with a commitment to guest satisfaction. We promote from within and encourage you to apply today!

Qualifications

• Ability to create a memorable guest experience.
• Strong communication skills with managers and servers.
• Ability to handle guest complaints effectively.

Responsibilities

• Welcome guests and manage their seating experience.
• Communicate with staff about table availability.
• Resolve guest complaints to ensure satisfaction.

Job description

A Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

• Growth Opportunities - We Promote from Within!
• Full time employees are eligible for PAID health insurance
• Chef-owned and operated - work directly with leadership!
• 50% off meals on your shifts - 25% off of all meals at any locations on your days off

A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today!