Host

Torsap Thai Kitchen; Warwick (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

Torsap Thai Kitchen in Warwick, Rhode Island is looking for a Host or Hostess to provide exceptional guest service. In this role, you will greet guests warmly, manage seating arrangements, and ensure smooth operations in the dining area. Ideal candidates should be personable and reliable, willing to work flexible hours, including nights and weekends. This position will help you make memorable first and last impressions while enhancing customer satisfaction.

Qualifications

• Strong interpersonal skills for engaging with guests.
• Ability to manage a seating arrangement and handle reservations.
• Available to work day or night, including weekends and holidays.

Responsibilities

• Greet incoming and departing guests warmly.
• Coordinate wait and seat guests using a seating arrangement computer.
• Manage the reception area and maintain good guest flow.

Skills

Personable and customer service oriented

Reliable and dependable

Job description

As a Host or Hostess, you will be responsible for exceeding the guest's expectations by providing them with friendly, prompt, and attentive service that is tailored to the guests’ preferences. A Host will be required to greet incoming and departing guests in a welcoming manner. The right team player will help set the pace of the dining room as you seat the guests in the dining and bar areas while ensuring a smooth handoff to the service staff.
The Host is also responsible for:

Responsibilities

• Making memorable first and last impressions
• Smiling and having genuine conversations with Guests, in person and on the phone
• Coordinating the wait and seats Guests using a seating arrangement Computer
• Managing the reception area and maintaining a good flow of the incoming guest while coordinating with the kitchen, servers, and managers
• Making sure all guest requests are accommodated if possible while maintaining a professional attitude.
• Provide information to all guest questions over the phone, in person, or by email
• Assist in cleaning tables and resetting them to accommodate guests
• Take reservations when offered
• Assist the take-out area when needed
• Answer and dispatch phone calls to appropriate department or manager

Skills

• Personable, and customer service oriented
• Reliable and dependable

Please Note that all candidates must be available to work day or night, weekends and holidays.