Host

Ontario Trillium Foundation; Swampscott (MA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation in Swampscott, Massachusetts is looking for a Host to create memorable experiences for guests. As the first and last point of contact, you will warmly welcome guests, seat them, and ensure they have everything they need for a pleasant dining experience. The role requires excellent communication skills and a positive attitude. Perks include great pay, flexible schedules, and growth opportunities within the team.

Qualifications

• Friendly and guest-oriented demeanor.
• Ability to create positive experiences.
• Excellent communication skills.

Responsibilities

• Greet guests with a warm smile and eye contact.
• Seat guests at their own pace and provide menus.
• Communicate table availability and special requests.
• Handle complaints and ensure guest satisfaction.

Job description

Looking for friendly, guest first oriented individuals to join our talented team!

AHostis the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

• Great pay
• Flexible Schedules
• Growth Opportunities

AHostis responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day!If this sounds like you, please apply today!