Host

Ontario Trillium Foundation; Edwardsville (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Growth Opportunities - We Promote from Within!

PAID health insurance

50% off meals on shifts

25% off meals on days off

Job summary

Ontario Trillium Foundation is seeking a Host for their restaurant in Edwardsville, Illinois. In this role, you will be the first and last point of contact for guests, ensuring a warm welcome and positive experience. Responsibilities include seating guests, communicating needs with the team, and addressing complaints with care. The position offers growth opportunities, health insurance, and meal discounts. If you have a passion for hospitality and thrive in a dynamic environment, apply today!

Qualifications

• Strong communication skills and ability to connect with guests.
• Ability to work in a fast-paced environment.
• Customer service-oriented mindset.

Responsibilities

• Welcome guests warmly and create a positive experience.
• Communicate table availability to servers and managers.
• Handle guests' complaints and ensure satisfaction.

Job description

A Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant.
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

• Growth Opportunities - We Promote from Within!
• PAID health insurance
• Chef-owned and operated - work directly with leadership!
• 50% off meals on your shifts - 25% off of all meals at any locations on your days off

A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today!