Hospitality & Workplace Experience Lead

Gensler; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401k and profit sharing

Bonus opportunities

Tuition reimbursement

Paid holidays & PTO

Job summary

Gensler Dallas is seeking a hospitality‑driven professional focused on delivering exceptional workplace experiences. You will own front‑of‑house operations, guest services, and event logistics in a fast‑paced, client‑facing environment.

The role requires a proactive, detail‑oriented team player who can manage multiple priorities, support executive stakeholders, and contribute to a vibrant, people‑centered culture aligned with Gensler’s brand and standards.

Qualifications

• 5+ years in workplace experience, hospitality, or corporate services.
• Experience supporting executive stakeholders and client-facing environments preferred.
• Background in hospitality, architecture, design, luxury service, hotel, or professional services.
• Ability to manage hospitality services, events, and employee experience initiatives simultaneously.

Responsibilities

• Serve as face of the office, delivering exceptional experiences to employees, clients, guests, and visitors.
• Coordinate guest logistics, access control, registrations, and front‑of‑house operations.
• Plan and execute client meetings and workplace experiences from concept to completion.
• Lead workplace events, vendor coordination, hospitality services, setup, and wrap‑up.

Skills

Hospitality mindset

Front-of-house operations

Event planning

Office operations

Employee experience programs

Vendor coordination

Team collaboration

Communication

Tools

Microsoft Office

Microsoft Teams

Job description

Gensler Dallas is seeking a hospitality‑driven professional focused on delivering exceptional workplace experiences. You will own front‑of‑house operations, guest services, and event logistics in a fast‑paced, client‑facing environment.

The role requires a proactive, detail‑oriented team player who can manage multiple priorities, support executive stakeholders, and contribute to a vibrant, people‑centered culture aligned with Gensler’s brand and standards.