Hospitality Venue Operations Lead

TC Restaurant Group; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

TC Restaurant Group is seeking an Operations Manager for its Nashville venues to lead daily operations across staff, money handling, and guest experience. You will oversee recruitment, training, and performance evaluations while driving sales goals and ensuring compliance with policies and health standards.

Expect 40–50 hour weeks with variable schedules around events and holidays. The role requires hands-on leadership, strong communication, and a commitment to delivering top-tier service in a

Qualifications

• High School Diploma or equivalent required.
• College degree preferred.
• 3–5 years of experience in the entertainment industry working in a high-volume restaurant/bar.

Responsibilities

• Oversee staff, money management, reporting, and sales goal attainment.
• Recruit, interview, hire, train, and evaluate personnel.
• Resolve guest complaints and ensure excellent guest service.
• Forecast staffing needs and schedule accordingly.
• Coordinate private events, catering, and banquets.
• Ensure compliance with health, safety, and liquor laws.

Skills

Staff management

Budgeting

Guest experience

Training & development

Hiring & onboarding

Operations planning

Education

High School Diploma or equivalent

College degree preferred

Tools

Windows Office

POS systems

Back office reporting

Job description

TC Restaurant Group is seeking an Operations Manager for its Nashville venues to lead daily operations across staff, money handling, and guest experience. You will oversee recruitment, training, and performance evaluations while driving sales goals and ensuring compliance with policies and health standards.

Expect 40–50 hour weeks with variable schedules around events and holidays. The role requires hands-on leadership, strong communication, and a commitment to delivering top-tier service in a