Hospitality Operations Lead for High-Volume Venues

TC Restaurant Group; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

TC Restaurant Group is seeking an Operations Manager to oversee a busy Nashville venue, manage staff and finances, and drive sales and standards across all operations.

You will recruit, train, supervise, ensure safety and compliance, and coordinate with teams to deliver exceptional guest experiences. This role requires 40–50 hours weekly with flexibility for events and variable schedules.

Qualifications

• High School Diploma or equivalent required.
• Experience in entertainment/large-venue hospitality preferred.
• Proven leadership and staff development abilities.

Responsibilities

• Oversee venue operations, staff management, and money handling.
• Ensure safety, cleanliness, and compliance with regulations.
• Recruit, interview, hire, train, and evaluate personnel.
• Meet sales goals and manage reporting and communications.
• Resolve guest issues and maintain high service standards.
• Coordinate with events and partners for smooth operations.

Skills

Staff management

Financial management

Hiring & training

Conflict resolution

Leadership

Education

High School Diploma or equivalent

Tools

POS systems

Job description

TC Restaurant Group is seeking an Operations Manager to oversee a busy Nashville venue, manage staff and finances, and drive sales and standards across all operations.

You will recruit, train, supervise, ensure safety and compliance, and coordinate with teams to deliver exceptional guest experiences. This role requires 40–50 hours weekly with flexibility for events and variable schedules.