Hospitality Valet & Guest Services Associate

Towne; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k

Job summary

The Guest Service Associate at Towne is responsible for delivering exceptional hospitality during arrival and departure, parking and retrieving guest vehicles, and assisting guests with luggage where applicable. You will greet guests professionally, handle ticketing, and maintain accurate records to ensure smooth service.

Responsibilities include communicating parking rates, guiding guests, and offering local information while maintaining a friendly, efficient demeanor throughout the shift.

Qualifications

• High school diploma or GED.
• Must have basic reading and writing in English.

Responsibilities

• Greet guests in a professional and friendly manner and assist with parking and vehicle retrieval.
• Assist guests with luggage and bell services as needed.
• Explain parking rates and retrieval procedures to guests on arrival.
• Maintain accurate ticketing information including keys, guest folios and vehicle location.
• Provide directions, local information, and shuttle guidance as required.

Skills

Customer service

English literacy

Cash handling

Driver's license

Education

High school diploma

Job description

The Guest Service Associate at Towne is responsible for delivering exceptional hospitality during arrival and departure, parking and retrieving guest vehicles, and assisting guests with luggage where applicable. You will greet guests professionally, handle ticketing, and maintain accurate records to ensure smooth service.

Responsibilities include communicating parking rates, guiding guests, and offering local information while maintaining a friendly, efficient demeanor throughout the shift.