Hospitality Supervisor - Path to Management

Thrive Restaurant Group; Anderson (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

Thrive Restaurant Group in Anderson, SC, is seeking a Restaurant Hospitality Supervisor (Hourly) to lead our dining room and kitchen teams, ensuring guests receive outstanding service in a fast-paced casual dining environment. You will train and develop staff, monitor operations, and support managers with recruiting, scheduling, and budgeting tasks while upholding food safety and brand standards.

This role is designed as a path to restaurant management, with hands-on coaching and opportunities

Qualifications

• Minimum 1 year of supervisory experience in a casual dining restaurant.
• Ability to make decisions and resolve problems.
• Ability to guide, direct, and motivate staff; plan and prioritize tasks.
• Knowledge of food safety and sanitation practices.
• Ability to deal with confidential information with discretion.

Responsibilities

• Lead the dining room and kitchen operations.
• Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles.
• Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service.
• Foster team cohesiveness and positive team working environment.
• Oversee opening and closing activities.
• Ensure excellent customer service and cleanliness.
• Ensure compliance with health, safety, and hygiene standards and policies.
• Ensure compliance with security procedures.
• Monitor and assist with Team Member duties during peak times to expedite service.
• Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards.
• Investigate and resolve guest complaints regarding food quality, service, or accommodations.
• Report personnel problems to Managers including tardiness, cell phones, language, attitude, dress code.
• Adhere to state and federal regulations.
• Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Perform manual service or maintenance tasks as needed.
• Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more.
• Other duties as assigned

Skills

Supervisory experience

Customer service

Leadership

Decision making

Team motivation

Job description

Thrive Restaurant Group in Anderson, SC, is seeking a Restaurant Hospitality Supervisor (Hourly) to lead our dining room and kitchen teams, ensuring guests receive outstanding service in a fast-paced casual dining environment. You will train and develop staff, monitor operations, and support managers with recruiting, scheduling, and budgeting tasks while upholding food safety and brand standards.

This role is designed as a path to restaurant management, with hands-on coaching and opportunities