Hospitality Supervisor: Lead Guest Experience & Team Growth

Thrive Restaurant Group; Sanford (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Thrive Restaurant Group in North Carolina is seeking a Restaurant Hospitality Supervisor (Hourly) to lead the hospitality team, develop staff, and deliver an outstanding guest experience, helping the operation remain profitable and maintain a healthy work culture.

This role is designed to prepare you for restaurant management; we will help you grow your leadership with development opportunities and hands-on training across front- and back-of-house operations.

Qualifications

• Previous experience in a casual dining restaurant.
• Minimum one year of supervisory experience.
• Able to make decisions.
• Able to identify and resolve problems.
• Able to guide, direct, and motivate staff.
• Able to plan and prioritize tasks.
• Able to teach and train staff.
• Able to monitor processes, materials, and resources.
• Knowledge of food safety and sanitation practices and regulations.
• Able to deal with confidential information and/or issues using discretion and good judgment.

Responsibilities

• Lead and oversee the operation of the restaurant dining room and kitchen.
• Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles.
• Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service.
• Foster team cohesiveness and positive team working environment.
• Oversee opening and closing activities.
• Ensure excellent customer service and sanitation.
• Ensure compliance with all health, safety, and hygiene standards and policies.
• Monitor and assist with Team Member duties during peak times to expedite service.
• Learn administrative and accounting duties according to standard company policy.

Skills

Supervisory experience

Decision making

Problem solving

Staff training

Planning and prioritizing

People leadership

Guest service

Job description

Thrive Restaurant Group in North Carolina is seeking a Restaurant Hospitality Supervisor (Hourly) to lead the hospitality team, develop staff, and deliver an outstanding guest experience, helping the operation remain profitable and maintain a healthy work culture.

This role is designed to prepare you for restaurant management; we will help you grow your leadership with development opportunities and hands-on training across front- and back-of-house operations.