Hospitality Supervisor — Lead & Delight Guests

Parkhurst Dining; Steubenville (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Well-Being benefits

Smile Universe training

Employee discount 20%

Job summary

Parkhurst Dining is seeking a Supervisor to lead service teams and uphold Parkhurst and client standards. You will coach staff, ensure smooth daily operations, and contribute to a positive guest experience in a fast-paced environment.

The role emphasizes teamwork, communication, and adherence to hospitality imperatives, with opportunities for growth and involvement in purchasing and quality control. Join a values-driven culture that rewards excellence.

Qualifications

• Six or more years of professional experience with four or more years in a food service role.
• Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business or related field preferred, or equivalent job-related experience.
• Ability to perform basic math calculations.
• Ability to organize workloads and meet time deadlines.
• Supervisory and team management skills desirable.

Responsibilities

• Supervises team members in their area of responsibility and consults with management to improve services.
• Follows established Parkhurst and client policies and procedures and upholds standards.
• Communicates using Smile Plus skills and coaches team members on the Smile Plus hospitality imperatives.
• May assist in purchasing foods and supplies.
• Maintains presence in service areas to assess customer satisfaction and communicates findings to management.

Skills

Food service leadership

Team supervision

Math calculations

Workload organization

Policy compliance

Education

Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business

Job description

Parkhurst Dining is seeking a Supervisor to lead service teams and uphold Parkhurst and client standards. You will coach staff, ensure smooth daily operations, and contribute to a positive guest experience in a fast-paced environment.

The role emphasizes teamwork, communication, and adherence to hospitality imperatives, with opportunities for growth and involvement in purchasing and quality control. Join a values-driven culture that rewards excellence.