Hospitality Strategy & Revenue Leader

Boyd Gaming; Norfolk (VA); On-site; USD 140,000 - 210,000; Full time

Job summary

Boyd Gaming Corporation seeks an analytics-savvy hotel operations leader to drive occupancy, revenue growth, and performance across properties. You will collaborate across departments to develop and implement long-term budget plans, improve processes, and maintain brand standards.

The role requires a bachelor’s degree, 10 years in hotel management or related fields, experience with national hospitality brands, strong negotiation and communication skills, and travel willingness to visit

Qualifications

• Bachelor’s degree or equivalent in business, sales, or hotel administration.
• Ten years of progressive experience in hotel management, food & beverage operations, or related field.
• Previous national hospitality brand experience overseeing multiple quality, service, and pricing segments.
• Ability to travel frequently for visits to Boyd properties, conferences, and strategic meetings.

Responsibilities

• Provides strategic leadership and guidance in the execution of hotel/property business plans.
• Development of analytics to benchmark and enhance service levels, productivity, profitability, and to aid strategic decision making.
• Works to maintain consistency in Boyd Gaming’s hotel products and enhance the brand.
• Drives branded programming and innovation in hotel concepts to exceed guest expectations and enhance revenue.
• Identifies, creates, and implements brand standards and best practices.
• Leads the development, implementation, and maintaining of operational standards, and hotel room standards, including room amenities, bedding, products, design, and safety.
• Continuously examines administrative effectiveness and develops more efficient procedures or consolidation of processes.
• Assists Corporate IT in recommending, testing, installing, upgrading, and implementing all hotel/sales related systems for the Boyd Gaming.
• Ensures that the Boyd Gaming key stakeholders are able to effectively develop realistic occupancy goals, sales objectives, projections, and set hotel rates that will generate revenue increases and meet occupancy goals and revenue targets.
• Works directly with all Boyd Gaming’s Group Sales Directors to ensure that sales teams meet all goals and commitments.
• Collaborates with Revenue Management and Central Reservation departments to maximize hotel revenue potential.
• Responds quickly to changing market conditions/trends and explores new revenue and technology opportunities and encourages property directors to do the same.
• Works as liaison to Corporate HR to assist and recommend changes/enhancements to, restructuring of, and/or replacement/consolidation of key hotel/sales positions.
• Networks within the industry and community to gain insight and share information.
• Stays informed of market and industry trends.
• Explores and develops strategic partnerships.
• Other duties as assigned by management.

Skills

Negotiation

Communication skills

Analytical skills

Decision making

Problem solving

Travel willingness

Education

Bachelor’s degree or equivalent in business, sales, or hotel administration

Tools

Hotel BI tools

Job description

Boyd Gaming Corporation seeks an analytics-savvy hotel operations leader to drive occupancy, revenue growth, and performance across properties. You will collaborate across departments to develop and implement long-term budget plans, improve processes, and maintain brand standards.

The role requires a bachelor’s degree, 10 years in hotel management or related fields, experience with national hospitality brands, strong negotiation and communication skills, and travel willingness to visit