Chief Hospitality & Revenue Strategy Leader

Norfolk Casino; Norfolk (VA); On-site; USD 120,000 - 190,000; Full time

Job summary

Boyd Gaming Corporation is seeking an experienced executive to lead hotel/property strategies and analytics, driving profitability and guest experience across multiple properties. You will set standards, implement innovative branding, and collaborate with revenue, IT, and sales teams to maximize occupancy and revenue.

The role requires a track record in national hospitality brands, strong leadership, and the ability to travel to properties and industry events to align operations with corporate

Qualifications

• Ten years of progressive hotel management and related experience.
• Experience with national hospitality brands overseeing multi-unit operations.
• Ability to build collaborative culture and drive change across large teams.
• Willingness to travel frequently to Boyd properties, conferences and meetings.
• Excellent negotiation and communication skills with diverse audiences.
• Familiarity with hotel business intelligence tools and software.

Responsibilities

• Provides strategic leadership and guidance in the execution of hotel/property business plans.
• Develop analytics to benchmark and enhance service levels, productivity, profitability, and to aid strategic decision making.
• Works to maintain consistency in Boyd Gaming’s hotel products and enhance the brand.
• Drives branded programming and innovation in hotel concepts to exceed guest expectations and enhance revenue.
• Identifies, creates, and implements brand standards and best practices.
• Leads the development, implementation, and maintaining of operational standards and hotel room standards.
• Assists Corporate IT in recommending, testing, installing, upgrading hotel/sales systems.
• Ensures stakeholders develop occupancy goals, sales objectives, projections, and set hotel rates.
• Collaborates with Sales Directors to ensure goals are met and commitments fulfilled.
• Travels to properties and participates in conferences and strategic meetings.

Skills

Negotiation

Communication

Leadership

Strategic thinking

Analytical skills

Education

Bachelor’s degree or equivalent in business/sales/hotel administration

Tools

BI tools

Hotel software

Job description

Boyd Gaming Corporation is seeking an experienced executive to lead hotel/property strategies and analytics, driving profitability and guest experience across multiple properties. You will set standards, implement innovative branding, and collaborate with revenue, IT, and sales teams to maximize occupancy and revenue.

The role requires a track record in national hospitality brands, strong leadership, and the ability to travel to properties and industry events to align operations with corporate