Hospitality Specialist: Front Desk & Guest Experience

Capital Vacations; Islamorada (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental with employer contribution

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is looking for a Hospitality Specialist in Islamorada, Florida. This role focuses on providing exceptional customer service and managing front desk operations in a fast-paced environment. Candidates should have a high school diploma and prior experience in hospitality or customer service preferred. The position offers various benefits including paid time off, medical insurance, and travel perks to resort locations. Join us in enriching the lives of our guests and helping them make the most of their stay.

Qualifications

• Prior experience in a hospitality or customer service role preferred.
• Ability to work under pressure.

Responsibilities

• Responsible for efficient front desk operations.
• Check guests in/out and address their needs.
• Process incoming revenue from all departments.
• Coordinate with all departments for guest requests.

Skills

Customer service skills

Attention to detail

Computer skills

Education

High School Diploma/GED

Job description

Capital Vacations is looking for a Hospitality Specialist in Islamorada, Florida. This role focuses on providing exceptional customer service and managing front desk operations in a fast-paced environment. Candidates should have a high school diploma and prior experience in hospitality or customer service preferred. The position offers various benefits including paid time off, medical insurance, and travel perks to resort locations. Join us in enriching the lives of our guests and helping them make the most of their stay.