Hospitality Services Concierge

Amazing Getaways; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Training resources

Supportive team culture

Job summary

Amazing Getaways is expanding its remote concierge team to coordinate reservations, lodging, activities, transportation, and event-related services for clients. This role requires strong communication and the ability to multitask in a fully remote environment while staying connected with a collaborative team.

The ideal candidate will organize and verify reservations, research options to fit client preferences, and maintain meticulous client records.

Qualifications

• Authorized to work in United States, United Kingdom, Mexico, Australia, Latin America, or Spain.
• Must be at least 18 years old.
• Strong written and verbal communication skills in English.
• Reliable internet access and smartphone (computer is also highly recommended).

Responsibilities

• Organize and coordinate customized service arrangements for clients.
• Research options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication with clients.
• Assist with schedule updates, adjustments, and general service inquiries.
• Keep client information and documentation organized and up to date.

Skills

Multitasking

Organization

Strong communication

Independent in remote work

Tools

Reliable internet access

Smartphone

Job description

Role Overview

Our company is growing our remote team, and in this role, you will serve as concierge to coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services for clients.

This opportunity is an ideal fit for candidates who can multitask, are organized, communicate clearly and effectively, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date

What We Provide

• Fully remote
• Flexible schedule
• Ongoing training and learning resources
• Supportive team culture

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, Latin America, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)