Hospitality Security Officer - Guest Safety Champion

Sonesta Hotels International Corporation; Austin (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation/Sick Time

Paid Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta Hotels International Corporation in Austin is seeking a Security Officer to safeguard guests, employees, and property while delivering warm, professional hospitality. You will patrol, monitor systems, respond to incidents, assist guests, and coordinate with hotel teams to maintain safety and guest satisfaction.

Applicants should be dependable, calm under pressure, and possess strong communication and problem-solving skills.

Qualifications

• Experience in security, hospitality, or related fields preferred.
• Strong communication and problem-solving skills.
• Calm under pressure with professional demeanor.
• Willingness to work flexible shifts and weekends.

Responsibilities

• Patrol property, public areas, entrances, and parking to maintain safety.
• Monitor activity and security systems; respond to incidents.
• Assist guests, visitors, and team members with directions and safety concerns.
• Coordinate with Front Office, Engineering, Housekeeping, and leadership for smooth operations.
• Follow security policies, procedures, and OSHA guidelines.

Skills

Communication skills

Interpersonal skills

Problem solving

Calm demeanor

Job description

Sonesta Hotels International Corporation in Austin is seeking a Security Officer to safeguard guests, employees, and property while delivering warm, professional hospitality. You will patrol, monitor systems, respond to incidents, assist guests, and coordinate with hotel teams to maintain safety and guest satisfaction.

Applicants should be dependable, calm under pressure, and possess strong communication and problem-solving skills.