Hospitality Sales & Marketing Assistant

BENCHMARK; Naples (FL); On-site; USD 37,000 - 46,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Sales and Marketing Administrative Assistant for Naples Grande Beach Resort in Florida. You will provide essential administrative, sales, and operational support to the Sales and Marketing team in a fast-paced resort environment.

The role involves preparing proposals, contracts, site visits, client amenities, and coordinating with multiple departments to ensure a seamless client experience and revenue growth.

Qualifications

• High school diploma or equivalent; hospitality/business degree preferred.
• Previous administrative support experience in hospitality.
• Strong written and verbal communication; professional client interaction.
• Detail-driven, organized, and able to manage multiple priorities.

Responsibilities

• Answer and monitor Sales phone line and route inquiries to the appropriate sales manager.
• Prepare accurate sales proposals, contracts, addendums, and related correspondence.
• Support Delphi entries, including meeting space loading and lead updates.
• Assist with Opera reservations, VIP arrivals, client amenities, and site visits.
• Coordinate site inspections and client visits with site books and showroom prep.
• Maintain inventory of departmental supplies and sales collateral.
• Coordinate and process client gifts and amenities in Alice or designated systems.
• Submit and follow up on HOTSOS items and room readiness requests.
• Prepare, proofread, format, and file correspondence, proposals, contracts, and sales materials.

Skills

Administrative support

Hospitality experience

Client interaction

Multi-tasking

Microsoft Office

Canva

Education

High school diploma or equivalent

Hospitality-related degree preferred

Tools

Delphi

Opera

Alice

HOTSOS

MS Office Suite

Canva

Job description

Pyramid Global Hospitality is seeking a Sales and Marketing Administrative Assistant for Naples Grande Beach Resort in Florida. You will provide essential administrative, sales, and operational support to the Sales and Marketing team in a fast-paced resort environment.

The role involves preparing proposals, contracts, site visits, client amenities, and coordinating with multiple departments to ensure a seamless client experience and revenue growth.