Hospitality Sales Manager, AV & Live Events

Pinnacle Live, LLC; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance based incentive plans on…

Generous time off with PTO, holidays…

401k with a contribution match

Insurances; health, vision, dental and

Job summary

Pinnacle Live is seeking a Sales Manager to drive the venue's sales efforts at Omni Tempe Hotel at ASU in Tempe, AZ. You will act as front-line sales, generate SOWs and contracts, and move leads through the funnel using our proprietary process.

You will build product knowledge, coordinate with the In-Venue Sales team, and ensure Gold Standard experiences from sale to post-event follow-up. This role requires strong communication and relationship-building skills.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Minimum of two (2) years in a customer service facing role; prior sales experience in hospitality preferred.
• Proficiency in CRM platforms, ability to generate insights into sales activity and progress.
• Production and staging experience are preferred.
• Scenic and décor experience are preferred.
• Rigging, electrical and exhibit experience are preferred.

Responsibilities

• Serve as a sales subject matter expert for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts for venue leads needing AV products/services.
• Use the company’s sales process including prequalification of leads, quote generation, contract confirmations, pricing and service negotiations, follow-up.
• Build deep knowledge of Pinnacle Live’s products and offerings and stay current with new technologies.
• Provide hotel leads with resources like layouts, renderings, visuals, and product suggestions.
• Enter client information into CRM and develop a sales strategy with individual and team funnel and activity reporting.
• Collaborate with In-Venue Sales and National Director of Venue Sales.
• Focus on building relationships and trust within the hotel sales team and Pinnacle Live teams.
• Represent Pinnacle Live during site visits, planning meetings, and pre/post event meetings.
• Deliver Gold Standard customer experiences throughout the sales cycle, event execution, and post-event follow-up.
• Manage accurate and timely billing of events and clients.
• Perform other duties as assigned

Skills

Communication

Project management

Sales experience

Customer service

Time management

Relationship building

Education

Bachelor’s degree in business or related field

Equivalent experience

Tools

CRM platforms

Production/staging tools

Scenic/Decor tools

Job description

Pinnacle Live is seeking a Sales Manager to drive the venue's sales efforts at Omni Tempe Hotel at ASU in Tempe, AZ. You will act as front-line sales, generate SOWs and contracts, and move leads through the funnel using our proprietary process.

You will build product knowledge, coordinate with the In-Venue Sales team, and ensure Gold Standard experiences from sale to post-event follow-up. This role requires strong communication and relationship-building skills.