AV & Event Tech Sales Manager (Live Events)

Pinnacle Live; Chandler (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance incentives

Paid time off

401k matching

Health/vision/dental insurance

Job summary

Pinnacle Live is seeking a Sales Manager to drive venue sales at our Chandler, AZ operations. You will act as the front-line sales lead for the venue, generating Scope of Work documents and contracts for leads, and guiding them through our proprietary sales process from prequalification to close.

You will build knowledge of Pinnacle Live’s AV offerings, coordinate with In-Venue and National Directors, and deliver Gold Standard experiences from initial contact to post-event follow-up.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Minimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferred.
• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress.

Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.
• Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
• Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.
• Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
• Enter all pertinent client information into Pinnacle Live’s CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.
• Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
• Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
• Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.
• Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
• Manage accurate and timely billing of events and clients.
• Perform other duties as assigned

Skills

Communication

Project management

Client relationship

Time management

Business communication

Problem solving

Interpersonal skills

Education

Bachelor’s degree in business or related field

Tools

CRM software

Job description

Pinnacle Live is seeking a Sales Manager to drive venue sales at our Chandler, AZ operations. You will act as the front-line sales lead for the venue, generating Scope of Work documents and contracts for leads, and guiding them through our proprietary sales process from prequalification to close.

You will build knowledge of Pinnacle Live’s AV offerings, coordinate with In-Venue and National Directors, and deliver Gold Standard experiences from initial contact to post-event follow-up.