AV Event Technician: Elevate Guest Experiences

Pinnacle Live, LLC; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO & holidays

401k with match

Health, vision, dental insurance

Job summary

Pinnacle Live is seeking an Event Services Technician for Omni Tempe Hotel at ASU in Tempe, AZ. You will support floor operations, including setup, strike, and operation of AV solutions, while delivering exceptional guest and client service.

The role focuses on maintaining equipment, assisting with inventory, and ensuring events run smoothly by coordinating with clients and hotel staff.

Qualifications

• High school diploma or equivalent is required.
• Experience in audio-visual and/or hospitality environments preferred.
• Proficient with computer hardware, software and networking concepts.

Responsibilities

• Ensure event sets and strikes are completed per SOPs.
• Greet guests/clients and provide clear equipment operation instructions.
• Maintain ongoing communication with clients to ensure event success.
• Follow through on client requests and look for opportunities to enhance events.
• Develop and improve technical skills in audio, video, staging and networking.

Skills

Technical aptitude

Planning ability

Organization

Interpersonal skills

Communication skills

Customer focus

Team player

Education

High School diploma or equivalent

AV/hospitality exposure

Computer proficiency (hardware, software, networking)

Job description

Pinnacle Live is seeking an Event Services Technician for Omni Tempe Hotel at ASU in Tempe, AZ. You will support floor operations, including setup, strike, and operation of AV solutions, while delivering exceptional guest and client service.

The role focuses on maintaining equipment, assisting with inventory, and ensuring events run smoothly by coordinating with clients and hotel staff.