Hospitality Sales Leader: Group & Event Growth

Burgeon San Gabriel Management LLC; Los Angeles (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

E-Central Downtown Los Angeles Hotel in Los Angeles, CA, seeks an energetic Sales Manager to drive group, corporate, SMERF, association, and event business for our 179-room lifestyle property across from Crypto.com Arena.

You will prospect new opportunities, maintain client relationships, secure group blocks, and partner with Operations, Catering, Reservations, and Revenue Management to ensure stellar service and successful events.

Qualifications

• Energetic and results-driven sales professional
• Experience building group, corporate, SMERF, and event business
• Strong prospecting and pipeline management skills
• Ability to negotiate contracts and close deals
• Excellent client relationship management and communication

Responsibilities

• Prospect and develop new group, corporate, association, SMERF, sports, entertainment, and event business.
• Conduct sales calls, site inspections, client presentations, and networking activities.
• Maintain an active sales pipeline and consistently generate new leads.
• Respond promptly to inquiries and RFPs.
• Negotiate group contracts, room blocks, and event agreements.
• Participate in industry events, trade shows, and local networking opportunities.
• Achieve monthly, quarterly, and annual revenue goals.
• Manage group room blocks and catering events from inquiry to post-event completion.
• Sell and coordinate group guest rooms, meetings, catering, and social events to maximize revenue.
• Serve as primary client contact throughout planning; ensure service excellence.
• Conduct site tours and planning meetings to identify guest needs and solutions.
• Prepare and manage contracts, BEOs, rooming lists, and all event docs with accuracy.
• Coordinate event details with Operations, F&B, Banquets, Culinary, Revenue Management.
• Review rooming lists, event specs, menus, floor plans, and banquet requirements.
• Monitor pickup, guarantees, timelines, and changes while communicating updates to teams.
• Oversee event execution to exceed client expectations and resolve issues promptly.
• Identify upsell opportunities for rooms, catering, audio-visual, and hotel offerings.
• Follow up post-event to measure satisfaction and generate repeat business.
• Build strong relationships with meeting planners, corporate accounts, and local organizations.

Skills

Sales leadership

Prospecting

RFP responses

Contract negotiation

Account management

Event selling

Job description

E-Central Downtown Los Angeles Hotel in Los Angeles, CA, seeks an energetic Sales Manager to drive group, corporate, SMERF, association, and event business for our 179-room lifestyle property across from Crypto.com Arena.

You will prospect new opportunities, maintain client relationships, secure group blocks, and partner with Operations, Catering, Reservations, and Revenue Management to ensure stellar service and successful events.