Hospitality Sales Coordinator — Luxury & Groups

The Meritage Resort & Spa – Napa, CA; Napa (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Meritage Resort & Spa – Napa, CA is seeking a Sales Coordinator to provide administrative, operational, and client-support assistance to the Sales team. You will manage inquiries, prepare proposals and contracts, and ensure smooth handoffs from sales to operations.

Key collaboration across Sales, Revenue Management, Marketing, Reservations and Operations to ensure timely, accurate client service and revenue generation. Experience in luxury resort settings is a plus.

Qualifications

• Bachelor’s degree preferred in Hospitality, Business, Marketing or related field.
• 1–3 years of experience in hotel sales, catering, or hospitality operations.
• Experience in luxury or resort environments is a plus.

Responsibilities

• Prepare proposals, contracts, addendums and banquet event orders.
• Manage inquiries and distribute leads per procedures.
• Maintain CRM records and track bookings, deposits and milestones.
• Coordinate internal communications between Sales, Revenue Management, Marketing, Reservations and Operations.
• Support site inspections, client communications, and post-event follow-ups.

Skills

CRM proficiency

Microsoft Office

Analytical thinking

Education

Bachelor’s degree preferred

Tools

Delphi

Salesforce

PMS

Microsoft Excel

Microsoft Word

PowerPoint

Job description

The Meritage Resort & Spa – Napa, CA is seeking a Sales Coordinator to provide administrative, operational, and client-support assistance to the Sales team. You will manage inquiries, prepare proposals and contracts, and ensure smooth handoffs from sales to operations.

Key collaboration across Sales, Revenue Management, Marketing, Reservations and Operations to ensure timely, accurate client service and revenue generation. Experience in luxury resort settings is a plus.