Sales Coordinator - Hospitality & Events Support

Pacific Hospitality Group; Napa (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Pacific Hospitality Group is seeking a Sales Coordinator to support the Sales team with administrative tasks, proposals, contracts, and client communications in a luxury hospitality setting in Napa, CA. You will work across Sales, Revenue Management, Marketing, Reservations, and Operations to ensure accurate, timely responses and exceptional service.

The role supports revenue generation, contract management, and event coordination, with emphasis on accuracy, processing, and cross-functional

Qualifications

• Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
• 1–3 years of experience in hotel sales, catering, or hospitality operations preferred.
• Experience in luxury or resort environments is a plus.

Responsibilities

• Prepare proposals, contracts, addendums, and banquet event orders.
• Manage inquiries and distribute leads per procedures.
• Maintain CRM and sales system records; track tentative, definite, and lost business.
• Support RFP responses and follow-up communications; assist with site inspection prep.
• Coordinate communication between Sales, Revenue Management, Marketing, Reservations, and Operations.

Skills

Organizational excellence

Communication skills

Analytical thinking

Service orientation

Collaboration

Confidentiality

Attention to detail

Education

Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred

Tools

CRM systems (Delphi, Salesforce)

PMS & revenue systems

Microsoft Office Suite

Job description

Pacific Hospitality Group is seeking a Sales Coordinator to support the Sales team with administrative tasks, proposals, contracts, and client communications in a luxury hospitality setting in Napa, CA. You will work across Sales, Revenue Management, Marketing, Reservations, and Operations to ensure accurate, timely responses and exceptional service.

The role supports revenue generation, contract management, and event coordination, with emphasis on accuracy, processing, and cross-functional