Hospitality Sales Coordinator: Client Relationships & Wins

Montage Hotels & Resorts; Newport Beach (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Montage Hotels & Resorts in Newport Beach, CA is seeking a Sales Coordinator to support the Sales Office and Group Sales Managers. The role focuses on delivering exceptional client service, maintaining department visibility, and cultivating lasting client relationships.

Ideal candidates have a Bachelor’s degree (preferred) and at least two years of hotel customer service experience, with strong communication and writing skills. Proficiency in Word, Excel, and Delphi is required for daily tasks.

Qualifications

• Bachelor’s Degree preferred.
• Two years’ customer service in a hotel environment.
• Strong reading/writing and communication skills.
• Ability to resolve customer needs and complaints.
• Ability to work independently with minimal supervision.
• Proficiency with Word, Excel, and Delphi.

Responsibilities

• Provide excellent customer service to clients and guests, including group bookings.
• Maintain visibility and integrity of the department across the resort.
• Develop trusting, long-term relationships with accounts.
• Support Sales initiatives as an inside sales liaison.
• Assist in travel and tradeshow preparations.

Skills

Customer service

Communication

Reading & writing

Independent work

Budgeting basics

Self-motivation

Education

Bachelor's degree preferred

Tools

Word

Excel

Delphi

Job description

Montage Hotels & Resorts in Newport Beach, CA is seeking a Sales Coordinator to support the Sales Office and Group Sales Managers. The role focuses on delivering exceptional client service, maintaining department visibility, and cultivating lasting client relationships.

Ideal candidates have a Bachelor’s degree (preferred) and at least two years of hotel customer service experience, with strong communication and writing skills. Proficiency in Word, Excel, and Delphi is required for daily tasks.