Hospitality Sales Coordinator - Inside Sales & Accounts

Montage International; Newport Beach (CA); Sur place; USD 27 000 - 39 000; Plein temps

Résumé du poste

Montage International is seeking a Sales Coordinator to support the Sales Office and Group Sales Managers in achieving department goals. The role focuses on exceptional guest service, account development, and cross-functional collaboration.

Responsibilities include assisting with client services, travel and trade shows preparation, and maintaining strong communication with accounts to ensure promises are fulfilled.

Qualifications

• Bachelor's degree preferred.
• Two years’ experience in customer service in a hotel environment.
• Must be able to read, write and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Ability to communicate customer needs and resolve complaints independently.

Responsabilités

• Provide excellent customer service to clients and guests, third party and direct bookings.
• Maintain visibility and integrity of the department, promoting mutual cooperation to deliver promised service.
• Develop trusting, long-term relationships with accounts.
• Act as an inside sales liaison and assist with group leads when the sales rep is out of office.

Connaissances

Customer service

Communication skills

Independence

Budgetary analysis

Formation

Bachelor's degree

Outils

Delphi

Excel

Microsoft Word

Description du poste

Montage International is seeking a Sales Coordinator to support the Sales Office and Group Sales Managers in achieving department goals. The role focuses on exceptional guest service, account development, and cross-functional collaboration.

Responsibilities include assisting with client services, travel and trade shows preparation, and maintaining strong communication with accounts to ensure promises are fulfilled.