Hospitality Sales Coordinator & Admin Support

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free employee meals in dining hall

Discounted hotel room nights

Medical, dental, and vision insurance

Job summary

Hyatt Hotels Corporation at Royal Palms Resort and Spa in Phoenix seeks a Sales Coordinator/Administrative Assistant to support the Sales & Events team, ensuring seamless day-to-day operations and exceptional service for Sales Managers and clients.

The role combines administrative, operational, and client-facing duties in a fast-paced hospitality setting. Ideal candidates are highly organized, detail-oriented, and eager to grow in hotel sales and events.

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills with a professional demeanor.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and a commitment to providing outstanding customer service.
• Ability to work independently while supporting multiple Sales Managers and collaborating across departments.

Responsibilities

• Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention.
• Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks.
• Partnering with Sales Managers to create contracts, amendments, and other client-facing documents.
• Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting.
• Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance.
• Maintaining and updating booking information within sales systems and databases.
• Collaborating with internal departments to ensure a smooth transition from sales to event execution.

Skills

Administrative experience

Sales support

Hospitality experience

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Hyatt Hotels Corporation at Royal Palms Resort and Spa in Phoenix seeks a Sales Coordinator/Administrative Assistant to support the Sales & Events team, ensuring seamless day-to-day operations and exceptional service for Sales Managers and clients.

The role combines administrative, operational, and client-facing duties in a fast-paced hospitality setting. Ideal candidates are highly organized, detail-oriented, and eager to grow in hotel sales and events.