Sales Coordinator/Administrative Assistant- Royal Palms Resort and Spa

Hyatt Hotels Corporation; Arlington (VA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals for employees

Hotel room nights at discount/comp

Medical, dental and vision insurance

Retirement savings plan

Training and professional development

Global opportunities with Hyatt

Tuition and wellness reimbursement

Job summary

Royal Palms Resort and Spa, a Hyatt Unbound Collection property, is seeking a Sales Coordinator/Administrative Assistant to support the Sales & Events team. You will manage calls, emails, and inquiries; assist multiple Sales Managers; help prepare contracts and amendments; process commissions; coordinate site tours; and keep booking data up to date to ensure smooth handoffs from sales to events.

The ideal candidate has at least one year of administrative or hospitality experience, strong

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Excellent verbal and written communication with a professional demeanor.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and a commitment to outstanding customer service.

Responsibilities

• Manage incoming calls, emails, and inquiries with professionalism.
• Support multiple Sales Managers with daily requests and tasks.
• Prepare contracts, amendments, and client documents.
• Process sales commissions and tracking reports.
• Coordinate site tours and logistics in advance.
• Maintain and update booking information in sales systems.
• Collaborate with internal teams to ensure smooth sales-to-events handoff.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Tools

Outlook

Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Sales Coordinator/Administrative Assistant- Royal Palms Resort and Spa

The Unbound Collection Royal Palms Resort and Spa US - AZ - Phoenix

Administrative

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

The Sales Coordinator plays a key role in supporting the Sales & Events team by ensuring seamless day-to-day operations and delivering exceptional service to both Sales Managers and prospective clients. This dynamic position combines administrative, operational, and client-facing responsibilities that contribute directly to the success of the sales process and overall guest experience.

Primary Responsibilities include:

• Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention
• Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks
• Partnering with Sales Managers to create contracts, amendments, and other client-facing documents
• Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting
• Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance
• Maintaining and updating booking information within sales systems and databases
• Collaborating with internal departments to ensure a smooth transition from sales to event execution

The ideal candidate is highly organized, detail-oriented, and passionate about delivering exceptional service. They thrive in a fast-paced hospitality environment, effectively manage multiple priorities, and take pride in producing accurate, high-quality work. This individual is eager to expand their knowledge of hotel sales and events, embraces new challenges with enthusiasm, and contributes to team success through both collaboration and independent initiative. Strong communication skills, professionalism, and a proactive approach are essential for success in this role.

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment
• Proficiency in Microsoft Outlook, Word, and Excel
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills with a professional demeanor
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills and a commitment to providing outstanding customer service
• Ability to work independently while supporting multiple Sales Managers and collaborating across departments

Why work for Royal Palms Resort and Spa?

Enjoy free employee meals in our employee dining hall

Discounted & Complimentary Hotel Room Nights

Medical Dental and Vision Insurance (Full-time colleagues)

Retirement savings plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Regency Clearwater Beach Resort and Spa | Clearwater , FL , US

Regional Office - EAME | Multiple Locations

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