Hospitality Sales & Admin Specialist

Capital Vacations; Breezy Point (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Job summary

Capital Vacations is seeking a proactive Front Desk / Tour Reception / Gifting Department team member to deliver exceptional guest experiences in person. You will handle check-ins, assist with reservations and payments, and coordinate tours and activities for guests.

The role requires daytime availability with weekends, and you will support the administrative team while ensuring a welcoming lobby environment and accurate daily reporting.

Qualifications

• Proficient in Excel and Word.
• Basic computer skills and high level of organization.
• Excellent customer service and communication abilities.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet and check-in guests at the front desk.
• Assist guests with payments, reservations, and itineraries.
• Resolve guest inquiries and difficulties; manage reports.
• Maintain lobby, refreshment stations, and overall cleanliness.
• Provide information about local area, shows, and dining options.

Skills

Excel

Word

Customer service

Organization

Communication

Flexible schedule

Basic computer skills

Job description

Capital Vacations is seeking a proactive Front Desk / Tour Reception / Gifting Department team member to deliver exceptional guest experiences in person. You will handle check-ins, assist with reservations and payments, and coordinate tours and activities for guests.

The role requires daytime availability with weekends, and you will support the administrative team while ensuring a welcoming lobby environment and accurate daily reporting.