Hospitality Rooming Coordinator - AI-Driven Travel Ops

present of AI; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Fastbreak AI is seeking an entry-level Operations Coordinator in Charlotte, NC to support travel bookings and room management using an AI-powered platform. You’ll handle urgent changes, unclear requests, and interactions with hotels and event operators, bringing a calm, reliable voice to every interaction.

In this role, you’ll learn where automation helps and where human judgment is required, building hands-on AI experience while contributing to smooth operations and high-quality guest

Qualifications

• Experience in hospitality or events is preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple requests concurrently.

Responsibilities

• Handle urgent changes and unclear requests with hotels and event operators.
• Utilize the AI-powered platform to process bookings, monitor room usage, and update records.
• Notice patterns in requests and pass feedback to the team for process improvements.
• Maintain accurate rooming lists and ensure data integrity.

Skills

Clear phone and email writing

Hotel or hospitality background

Multitasking and request tracking

Attention to detail

Tools

CRM software

AI-powered travel platform

Job description

Fastbreak AI is seeking an entry-level Operations Coordinator in Charlotte, NC to support travel bookings and room management using an AI-powered platform. You’ll handle urgent changes, unclear requests, and interactions with hotels and event operators, bringing a calm, reliable voice to every interaction.

In this role, you’ll learn where automation helps and where human judgment is required, building hands-on AI experience while contributing to smooth operations and high-quality guest