Event Travel & Hotel Coordination Specialist

present of AI; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Fastbreak AI in Charlotte, NC seeks an entry level Customer & Solutions coordinator to ensure hotel rooms are secured for sports events when demand outpaces contracted supply. You will track bookings, liaise with hotels and teams, and quickly correct discrepancies to keep guests comfortable.

This role blends data work with calm guest communication, using Excel or Google Sheets for auditing and hands-on hotel bookings.

Qualifications

• Organized, detail-oriented with strong data accuracy.
• Experience using Excel or Google Sheets for data tracking.
• Calm, professional phone demeanor with upset guests.
• Ability to manage multiple tasks and events simultaneously.

Responsibilities

• Track room bookings to ensure contracted hotels meet demand.
• Maintain steady contact with hotels, teams, and partners.
• Identify and fix mismatches or gaps in room availability.
• Document processes and support reconciliation reporting.

Skills

Organized

Spreadsheet accuracy

Calm communication

Data entry

Multi-tasking

Tools

Excel

Google Sheets

Job description

Fastbreak AI in Charlotte, NC seeks an entry level Customer & Solutions coordinator to ensure hotel rooms are secured for sports events when demand outpaces contracted supply. You will track bookings, liaise with hotels and teams, and quickly correct discrepancies to keep guests comfortable.

This role blends data work with calm guest communication, using Excel or Google Sheets for auditing and hands-on hotel bookings.