Hospitality Ops Manager — Front & Back-Office Lead

MAPLE & ASH NY LLC; New York; Hybride; USD 70 000 - 100 000; Plein temps

Résumé du poste

MAPLE & ASH NY LLC in New York is seeking an experienced Operations Manager who blends administrative and financial rigor with hands-on floor leadership. You will oversee accounts payable/receivable, payroll, auditing, and vendor relations while supporting service on the dining floor to ensure flawless guest experiences.

Ideal candidates have 3+ years in restaurant hospitality, strong P&L acumen, and proficiency with POS and payroll systems.

Qualifications

• 3+ years of progressive experience in restaurant hospitality with admin/back-office and floor management.
• Proven experience with P&L support, including invoice processing, bank reconciliation, and reporting.
• Strong communication and organizational skills; able to multitask in a fast-paced setting.
• Proficient with POS systems (Toast, Aloha, Micros) and payroll/HR platforms (ADP, Workday).

Responsabilités

• Administrative & Financial Oversight: manage A/P, A/R, payroll, audits, and vendor relations.
• Scheduling support and labor forecasting with GMs and department heads.
• Floor operations support: host duties, running food, bussing, and guest-relations support.
• Operational coverage to support high business levels, vacations, and staff shortages.
• Pre-shift meetings and team engagement to uphold company standards.

Connaissances

Financial management

Communication

Organizational skills

Floor management

Hands-on mindset

Adaptability

Outils

Toast

Aloha

Micros

ADP

Workday

Description du poste

MAPLE & ASH NY LLC in New York is seeking an experienced Operations Manager who blends administrative and financial rigor with hands-on floor leadership. You will oversee accounts payable/receivable, payroll, auditing, and vendor relations while supporting service on the dining floor to ensure flawless guest experiences.

Ideal candidates have 3+ years in restaurant hospitality, strong P&L acumen, and proficiency with POS and payroll systems.