Hospitality Ops Leader — Assistant General Manager

HEI Hotels & Resorts; Tampa (FL); Sur place; USD 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with matching

Hotel room discounts

Résumé du poste

HEI Hotels & Resorts seeks an Assistant General Manager for Aloft Tampa Downtown to drive daily operations and lead a team toward the property's strategic goals.

The role requires at least three years of management experience (Rooms & F&B preferred), strong financial acumen, and a proven ability to recruit, train, and coach staff while upholding brand standards and guest satisfaction.

Qualifications

• Minimum three years of management experience, preferably in Rooms and F&B.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

Responsabilités

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
• Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Connaissances

Management experience

Financial management

Verbal and written communication

Conflict resolution

Description du poste

HEI Hotels & Resorts seeks an Assistant General Manager for Aloft Tampa Downtown to drive daily operations and lead a team toward the property's strategic goals.

The role requires at least three years of management experience (Rooms & F&B preferred), strong financial acumen, and a proven ability to recruit, train, and coach staff while upholding brand standards and guest satisfaction.