Restaurant Ops Leader: Guest Experience & Team Growth

Compass Group USA; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, a leading sports and entertainment hospitality provider and member of Compass Group USA, is seeking a Restaurant Manager to ensure guests receive excellent service and that the team upholds Levy's hospitality standards. You'll maintain guest relationships, train staff, manage staffing, ensure compliance, and contribute to financial goals with support from the General Manager.

The role requires 5+ years in food and beverage operations, a hospitality bachelor's preferred, strong

Qualifications

• 5+ years of experience in a food and beverage operational position.
• Bachelor’s degree in Hospitality Management is preferred.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Maintain positive guest relationships; obtain regular feedback and uphold show quality standards.
• Train staff and convey brand clarity through menu, wine, and beverage knowledge.
• Promote a positive work environment through hiring and team engagement; maintain staffing levels.
• Ensure compliance with state, federal, safety and sanitation standards; meet client requirements.
• Contribute to the operation’s financial goals with support from the General Manager.
• Apply safety and sanitation practices consistently; enforce responsible alcohol service policies.
• Perform daily reporting and inventory controls; ensure adherence to Levy guidelines.
• Fulfill all guest service requests and manage function setups and breakdowns efficiently.
• Lead with a performance-driven approach; mentor team members and communicate effectively.
• Conduct regular meetings to maintain open lines of communication between management and staff.
• Hire, train and develop team members per Levy guidelines; maintain a positive attitude.
• Carry out other duties as assigned.

Skills

Interpersonal skills

Stakeholder management

Computer literacy

Hospitality mindset

Education

Bachelor’s degree in Hospitality Management

Job description

Levy, a leading sports and entertainment hospitality provider and member of Compass Group USA, is seeking a Restaurant Manager to ensure guests receive excellent service and that the team upholds Levy's hospitality standards. You'll maintain guest relationships, train staff, manage staffing, ensure compliance, and contribute to financial goals with support from the General Manager.

The role requires 5+ years in food and beverage operations, a hospitality bachelor's preferred, strong